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Terms of Service

Business Name: Colette Duffy Nutrition
Website: www.coletteduffynutrition.com

These Terms of Service govern your use of the services, programs, and products offered by Colette Duffy Nutrition, including online and in-person consultations, classes, workshops, retreats, physical and digital resources.

By booking a service, participating in a program, or purchasing a product, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.

 

1. Services Provided

We offer a range of holistic and wellness services, including but not limited to:

  • Nutritional therapy and consultations

  • Group coaching and wellness programs

  • Reiki, breathwork, and sound healing sessions

  • Yoga classes and therapeutic movement

  • Retreat days and wellness workshops (for adults and children)

  • Menstrual education, Guides and downloadable resources

These services are designed to support physical, emotional, and mental wellbeing, and do not replace professional medical or mental health care.

 

2. Booking & Payment

  • All sessions must be booked in advance via our online booking system or by contacting us directly.

  • Payments are due at the time of booking unless otherwise agreed in writing.

  • We accept payment via secure platforms including Stripe and other designated providers.

  • For group programs, workshops, and retreats, a deposit may be required to secure your place.

 

3. Cancellation & Refund Policy

We understand that unexpected circumstances can arise. However, our cancellation policy is designed to protect the integrity of our offerings and ensure fairness to both clients and practitioners. By booking with us, you agree to the following:

Individual Appointments (e.g., Nutritional Consultations, Reiki, Yoga, etc.):

  • Cancellations or reschedules must be made at least 72 hours in advance of your appointment time.

  • Cancellations made within 48 hours of the appointment may be eligible for rescheduling at our discretion but are not refundable.

  • Cancellations made less than 24 hours in advance or no-shows will be charged in full, with no refund or rescheduling offered.

 

Group Programs & Adult Wellness Workshops (e.g., classes, online group coaching, day events):

  • Deposits are non-refundable under all circumstances.

  • Cancellations made within 14 days of the event start date may be eligible for a 50% refund of the total amount, or the option to transfer your place (only if applicable).

  • No refunds or transfers will be given for cancellations made within 7 days of the event start date.

  • We do not offer refunds for missed sessions in a multi-week group program.

 

Retreats (Day or Residential):

  • Retreat deposits are non-refundable and non-transferable.

  • Final payment deadlines and refund eligibility will vary depending on the event and venue contracts.

Teen and Child Workshops / Family Events:

  • Separate consent forms and safeguarding policies apply for services involving minors. These will be provided and must be signed/agreed to prior to participation.

  • Cancellation terms will be based upon the same terms as outlined under Group programs.

 

If We Cancel or Reschedule

We reserve the right to cancel or reschedule any session, program, or event. In such cases, you will be offered:

  • A full refund, or

  • The option to transfer your booking to a future date

Please note: Separate cancellation and refund details are provided upon booking for retreats, workshops for children or teens, and other special events, and these terms supersede the general policy above where applicable.

 

4. Client Responsibilities

By booking or participating in any of our services, you confirm that:

  • You are over 18 years of age (unless services are designed for children, with parental consent)

  • You have disclosed any relevant health conditions or medical concerns

  • You understand that our services are complementary and do not replace medical advice

  • You will not attend any session while under the influence of drugs or alcohol

  • You are responsible for your own physical and emotional wellbeing during sessions

 

5. Health & Safety Disclaimer

  • Our services are intended for educational and wellness purposes only.

  • We are not medical doctors, psychologists, or psychiatrists, and we do not diagnose or treat medical conditions.

  • Always consult a qualified healthcare provider before making changes to your diet, exercise, medication, or health routine.

  • Participation in physical practices such as yoga, breathwork, or sound therapy is at your own risk.

 

6. Intellectual Property

All content, materials, and resources provided by us—including workbooks, guides, recordings, and program content—are the intellectual property of Colette Duffy Nutrition and may not be reproduced, shared, or sold without written permission.

 

7. Confidentiality

We respect your privacy and will treat all personal information shared in sessions and programs as confidential, except where required by law (e.g. safeguarding or legal obligations). Please refer to our Privacy Policy for more details.

 

8. Limitation of Liability

To the fullest extent permitted by law, Colette Duffy Nutrition will not be held liable for any injury, loss, or damages arising from participation in any service, program, or event. You accept full responsibility for your choices and outcomes.

 

9. Changes to These Terms

We reserve the right to update these Terms from time to time. Any changes will be posted on our website. Continued use of our services after updates constitutes acceptance of the new Terms.

 

10. Governing Law

These Terms are governed by the laws of Ireland (or United Kingdom, if applicable to your location). Any disputes shall be resolved in the courts of Ireland.

 

11. Contact Information

For questions about these Terms, please contact:

Colette Duffy Nutrition
📧coletteduffynutrition@gmail.com
🌐 www.coletteduffynutrition.com
📞 0831636736

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