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Privacy Policy

Who We Are

Colette Duffy Nutrition offers holistic and nutritional therapy services, including one-to-one consultations, group programs, breathwork, reiki, sound therapy, yoga, retreats, workshops, and educational resources.

We are committed to protecting your privacy and handling your data in a safe, secure, and transparent manner, in line with the General Data Protection Regulation (GDPR), UK GDPR, and relevant Data Protection Acts in Ireland and the UK. (Reviewed June 2025)

 

1. What Personal Data We Collect

We collect and process personal data that you voluntarily provide to us, which may include:

  • Identity & Contact Information: Name, phone number, email address, postal address

  • Health Information: Relevant medical history, lifestyle, diet, emotional wellbeing (as disclosed in consultations or intake forms)

  • Booking & Payment Information: Service selections, session history, and payment details (processed via Stripe or other third-party providers)

  • Website Usage Data: IP address, browser type, device, pages visited, cookies (see Cookie Policy)

 

2. How We Collect Your Information

We collect data through:

  • Booking forms and intake questionnaires

  • Online bookings via platforms like Wix, Calendly or Acuity

  • Payments made through Stripe or similar services

  • Email subscriptions via platforms like Mailchimp

  • Consultations and events (in-person or online)

  • Website interactions (e.g., analytics, cookies)

 

3. Why We Collect Your Data

We use your data for the following purposes:

  • To deliver and tailor our wellness services

  • To communicate about bookings, updates, and sessions

  • To collect payments and manage transactions

  • To comply with professional, legal, or insurance requirements

  • To send newsletters, updates, or promotional offers (if you’ve opted in)

 

4. Legal Basis for Processing

Our legal bases under GDPR for collecting and using personal data are:

  • Consent: For email marketing or processing sensitive health data

  • Contractual necessity: To provide the service you've requested

  • Legal obligation: To comply with tax, health, and insurance rules

  • Legitimate interest: For internal record-keeping and service improvement

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5. How We Store and Secure Your Data

We store your data securely on:

  • Encrypted digital systems and secure cloud platforms

  • Paper records (if used) are stored in locked, secure locations

  • Platforms we use have security protocols and GDPR-compliant data handling

Data is retained for a minimum of 7 years to meet legal and professional obligations (such as for insurance purposes).

 

6. Third-Party Services

We use trusted third-party providers to help run our business efficiently. These include:

  • Stripe – for secure payment processing

  • Calendly / Acuity / [Other Booking Tool] – for online bookings and scheduling

  • Mailchimp / ConvertKit / [Other Email Tool] – for managing newsletters and email communications

  • Google Analytics – for understanding website traffic (cookies used)

Each of these services is GDPR-compliant and has its own privacy policy. We ensure all platforms used have appropriate security and data protection measures.

We do not sell or rent your personal data. Data is only shared with third parties where necessary for service delivery or if legally required.

 

7. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to data processing

  • Withdraw consent at any time

  • File a complaint with the Data Protection Commission (Ireland) or the Information Commissioner’s Office (UK)

To exercise any of these rights, contact us using the details below.

 

8. Cookies and Analytics

Our website uses cookies and similar tracking technologies to:

  • Improve website performance and user experience

  • Track traffic patterns using tools like Google Analytics

You can control cookies via your browser settings. For more information, see our [Cookie Policy].

 

9. How Long We Keep Your Data

We retain client records for a minimum of 7 years in accordance with professional and legal obligations.

If you’ve subscribed to our newsletter, we retain your information until you unsubscribe or request deletion.

 

10. Contact Us

If you have questions about this privacy policy or wish to exercise your data rights, please contact:

Colette Duffy Nutrition
[Your Business Address]
📧 coletteduffynutrition@gmail.com
📞 0831636736
🌐 www.coletteduffynutrition.com

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